Here we have a list of frequently asked questions and answers to help you.

Click a question below to view the answer.

Why SYT?

Syt is one of the well-trusted companies and the pioneers in the market of dates and stuffed dates, saffron and saffron innovative products, nuts, coffee, and tea. We are proud to announce that we are a leading company in the private label / retail industry and we allow our customers to design their packaging based on demand, market rules and regulations.

We also guarantee the quality of our products with the help of our qualified quality assurance team and comprehensive quality management. We guarantee aflatoxin-free and pesticide-free products. Our motivation for development is the desire to satisfy the current tastes and needs of consumers. More than one exporter, we will be your consultant and we will get better every day than we were yesterday.

Where are you located?

SYT’s head office is in Shiraz-Iran, we can supply our loyal customers from our worldwide offices as well. we have our marketing team in 5 continents offering 24/7 online customer services.

How do we contact you?

We prefer all communications by e-mail to export@sytfoods.com, where your messages will route to the appropriate department. Of course, you may also use a telephone to connect us.

Iran Office :

What are your opening hours?

SAT –THU 8:00-18:00 IRST (GMT+3:30) Friday is the weekend in Iran, but we are always online on Whatsapp: +98917 8787401, +98 916 4104177

What are your shipping terms?

Normal shipment is “by sea”. Shipment by air, couriers, post parcel can also be arranged upon request.

How fast can you ship? How fast can we receive the goods?

The shipping period depends on several factors – such as the type of order, the quantity, the number of products mixed in a shipment, the shipping mode or the customs delay at the destination. Normally shipping can be done within 3-4 weeks from the date of receiving the order.

How long is the price valid?

Prices vary based on quantity, payment, and shipping terms. Therefore, prices are announced based on requests. All prices are subject to our final approval unless otherwise stated in the quotation. Most prices are valid for three calendar days.

How can we order?

It is better to send your order by email, our professional marketing team will return it to you in due time.

What is the minimum order quantity?

We do our best to deliver the goods to our customers at the lowest possible price. It is best to check the minimum order quantity with your sales experts on a case-by-case basis.

Is it possible to do Private Label?

Yes. it is possible. Each private label is a unique project for us.

Is it possible to receive the samples before placing the order?

It differs to different products. Free samples can be sent to customers for evaluating the quality. The transportation charge will be paid according to our structures.

Will I receive options/advice to help me choose the product (s) I want?

Yes, definitely. By consulting with our export expertise, we’re happy to discuss and present available options based on different factors such as your local market demands and delivery methods. Once you’ve shortlisted the products you’re interested in, we will arrange samples for you to test and verify particularity of product .